The BC Business Owner’s IT Buyers Guide: Your Field Guide to Smarter IT Decisions

IT’s a jungle out there. Choosing the wrong IT partner can leave you lost in the weeds. This free guide is your machete – cutting through jargon, hidden fees and false promises so that you can carve a clear path to secure, reliable IT support.

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Resilient Security

Cybersecurity, backups & protection – built in, not just bolted on.

Proactive Support

Real experts. Real time help. Solving real problems, fast.

Business Transformation

AI and automation that adapts, scales, and evolves with your goals – not the other way around.

Your roadmap to success in the IT jungle.

What's included in the guide:

Support Model Breakdown: clear, jargon-free explanations of Break-Fix, Managed IT, and Co-Managed – plus pros and cons for each

Interview Questions: a worksheet with 12 questions that expose gaps in security, coverage, and responsiveness

MSP Comparison Checklist: a side-by-side scorecard to compare up to three providers without the marketing spin

Red Flag Watchlist: hidden Fees, reactive DNA in disguise the one-tech risk, and “all inclusive” plans that aren’t

Setup Guidance: find the right level of support for your stage – from basic to mission critical

Downloadable Tools: checklists and templates you can use live during meetings

Who It’s For

BC decision makers who want to eliminate downtime, stop security blind spots, and get predictable IT without the jargon.

Owners and leaders comparing MSPs
Firms with internal IT that need backup (co-managed)
Teams outgrowing break-fix or the one person shop

Common Triggers

Recurring Downtime that stalls projects and kills productivity
Slow response times leaving you and your team in the dark
Surprise Invoices that make IT impossible to budget
Security Scares – patches missed, backups untested, MFA not enforced

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Red Rhino has been selected as one of the top MSPs in the world for 5 years straight.

Red Rhino has been recognized as one of the best managed IT companies in Canada.

Our customers come to solve their IT issues and stay for the quality of our service.

Red Rhino Networks has provided outstanding service and we couldn’t be happier. The response time for resolution to any issue we may have is amazing!

Graham

MC Freight

We have been working with Red Rhino for as long as anyone can remember. We appreciate their support and their dedication to absolute professionalism.

Andrea

Abbotsford Hospice

The onboarding process required so little effort from our team, it was quite incredible. Our staff have been very happy with everyone they've worked with at Red Rhino.

Fred

Vedder

The Red Rhino support team is highly responsive, something we depend on for our high-growth organization. I would recommend them to any organization looking for a fantastic IT partner.

Jeff

Apollo

What we appreciate most about Red Rhino is their human approach to IT. They're always available to talk through any problems or solutions as a true partner.

Sara

Moe’s Home

Frequently Asked Questions

Red Rhino provides a fast and efficient service with hands-on support and proactive management of your digital infrastructure. How do we make it all happen?

What makes Red Rhino different?

Time and time again we see clients migrating to us from other MSPs being surprised by the maturity and quality of our service. We work quickly and efficiently, provide hands-on support, and always keep you in the loop with quarterly reviews.

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Can I hire Red Rhino for specific projects?

Yes. If you have a particular project in mind, such as establishing a secure network or implementing a backup solution, we’ll be happy to discuss it with you.

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How much do Red Rhino’s services cost?

We pride ourselves on not nickeling and diming our clients. We create custom packages for each company, depending on their needs, and spread the costs over the term of the contract.

How fast is Red Rhino’s tech support?

Our average response time for technical issues is 19 minutes. In virtually all cases, we’ll have an expert working on your issue within an hour.

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What does Managed IT Services include?

Managed IT Services is our flagship offering that includes end-to-end management of all your digital infrastructure, from setting up networks to cybersecurity, to software optimization. Plus, 24/7 expert support.

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